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Privacy policy

Last updated: [date].

Data controller

What data we process

  • Contact form data: name, email, company, phone, the service you're interested in and your message.

  • Data from your communications with us by email or phone.

  • Technical data needed to provide the site and protect it from abuse, such as the IP address.

  • Site usage statistics, aggregated into daily counters, without cookies.

Purposes and legal basis

  • Answering your enquiries and preparing proposals. Legal basis: your consent and, where applicable, pre-contractual measures.

  • Providing the contracted services. Legal basis: performance of the contract.

  • Keeping the site secure and understanding its use in aggregate. Legal basis: our legitimate interest.

  • Meeting tax and legal obligations. Legal basis: legal obligation.

We do not make automated decisions with legal effects on you from this data, nor do we use it to send you advertising without your permission.

How long we keep it

We keep enquiries for [period, for example 12 months] if they do not lead to a business relationship. Client data is kept for as long as the relationship lasts and, afterwards, for the periods required by law.

Who it is shared with

We do not sell your data. It is only accessed by the suppliers we need to provide the service, such as [hosting provider] and [email provider], under a data processing agreement, and by public authorities when required by law.

If any supplier were outside the European Economic Area, the transfer would be made with the safeguards required by the GDPR: [state suppliers and safeguards, or delete this paragraph].

Your rights

You can request access, rectification, erasure, objection, restriction of processing and portability of your data, and withdraw your consent at any time, by writing to [email protected].

If you feel we have not handled your request properly, you can complain to the Spanish Data Protection Agency (www.aepd.es).

Security

We apply appropriate technical and organisational measures to protect your data from unauthorised access, loss or alteration.

Changes to this policy

We may update this policy. We will publish the current version here with its date.